What we collect, and what we do with it.

Who we are

Dayam Insights, based in Udaipur, India, working with businesses across India and the UAE. You can reach us at dayaminsights@gmail.com or on WhatsApp at +91 78776 40693.

What you send us

The enquiry forms on this site ask for your name, business name, phone or WhatsApp number, what you need, and — optionally — your email address and current website. We use this to reply to you and to prepare the first conversation. Nothing else.

The form is delivered by FormSubmit, a third-party service that passes the submission to our email inbox and does not store it for its own use beyond delivery. If you write to us on WhatsApp, the conversation is held on WhatsApp under WhatsApp’s own terms.

We keep enquiries in our inbox for as long as the conversation is live, and for our own records afterwards. A copy of each enquiry, from the form or from the chat, is also saved to a private Google Sheet in our own Google account, so that we have one list of everyone who has got in touch; only we can open it. We do not add you to a mailing list, and we do not sell, rent or share your details with anyone.

What the site records on its own

We use Google Analytics 4 to see which pages are visited, roughly where from, and whether an enquiry was sent. It sets cookies and records an anonymised identifier for your browser; it does not tell us who you are. Google’s handling of that data is described in Google’s privacy policy. Blocking analytics in your browser does not affect anything on this site.

The site is hosted on GitHub Pages, which keeps ordinary server logs (IP address, page requested, time) for its own operation, under GitHub’s privacy statement. The fonts, images and videos are served from this domain, not from a third party.

The chat assistant

The “Ask us” chat on this site is an AI assistant. What you type is sent through our own small server (a Cloudflare Worker) to Anthropic, the company that makes the AI model, so that it can write a reply. Unless you leave your details, we do not store the conversation on our side: it is kept in your browser tab and cleared when you close the tab.

If you give the assistant your name and number, they are emailed to us through FormSubmit, the same way the contact form works, and saved to our private Google Sheet, together with the conversation, so that we can reply. The chat also tells Google Analytics that it was opened and that a message was sent, but never what was said.

Your choices

Ask us to correct or delete anything you have sent, at any time, by email or WhatsApp, and we will. If you are in the UAE or India, the UAE Personal Data Protection Law and India’s Digital Personal Data Protection Act give you rights over your personal data; this page is our plain-language account of how we meet them.

Client work

When we build a website, dashboard, automation or chatbot for you, everything runs in accounts in your name and the data in them is yours. What we do with that data is agreed in writing before work starts, as part of the scope.

Changes

If anything on this page changes, the date at the top changes with it.